Monthly Review Automation Case Study
Here are the initial results of the reputation management review automation campaign that we ran for Missoula SEO Geek.
- Out of the 8 emails that we sent in the initial email delivery, we received 5 reviews and 1 person wanted to leave a review but didn’t have a Google account. So, I recommend putting your Facebook or Yelp page on the review pop up as well. I had one client leave a nice review on Facebook for likely the same reason. If people are having issues leaving a review on one site for whatever reason, by that point they are committed and having another option will likely still result in a review.
- All 5 of the reviews were 5 stars
- Everyone left great feedback that I actually found to be constructive for my sales, marketing, and delivery of services. I found a few places where I can improve and also areas where I’m doing a really good job.
Our Review Automation Results – A Snapshot
Our Industry Leading
Reputation Management System
- Fully automated review funnel: You get a custom review funnel just like the one we use for Missoula SEO Geek.
- Requests sent in real time: Your customers get a notification to leave feedback promptly after completing work with your company.
- 7 day follow up sequence: Not everyone has time to leave you a review right when they get your message. That’s why we send 3 distinctly different messages over the course of 7 days, reminding them to leave feedback for your business. This increases your review rate to as high as 80%. (People are automatically removed from the email list after they leave a review)
- Custom “Review Us” email signature: Add a custom set of buttons to your email signature that allows people to leave you a review even if they didn’t get a chance to during the email/SMS message sequence.
How did we do?
- Send unlimited requests via email: Add as many people to your automated review funnel as you please and send them an invite to leave you a review via email.
- Send up to 200 requests per month via SMS text message: You can send up to 200 review requests per month via SMS text message. After that, it’s an additional $0.02/message.
- Review monitoring & reporting: Automatically track your reviews, get important notifications, and track your progress over time with intuitive reports.
Advanced Reputation Management
- Automated reputation management
- Requests sent in real time
- 7 day follow up sequence
- Custom “Review Us” email signature
- Send unlimited requests via email
- Review monitoring & reporting